DoubleTree by Hilton Melbourne
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The staff were absolutely wonderful and accomodating! I’ve never booked and stayed at a hotel myself, and it was such a breeze of a process. The room was small, but exactly what you need if you’re only staying there to sleep. The staff were so kind and friendly, it was the highlight of the stay, despite only interacting with them when we checked in and checked out.
Alannah
มีนาคม 2568
All the staff were really pleasant and helpful. It was a great location and the bed was really comfortable. We were out for most of the day until 4pm one day and the room hadn't been serviced during that time. We didn't mind as a lot of hotels now are offering eco service where you can choose to reuse your towels and not have your bedding changed every day- an initiative all hotels should be looking at introducing.
Wendy
สิงหาคม 2567
The location is fabulous, very close to Flinders Train Station and St Kilda/Swanston Street Trams. It’s an easy walk to Collins Street and Bourke Street Mall, for shopping. The Arts Precinct, Federation Square and SouthBank is an easy 5-10 minute walk. The staff were very helpful and friendly with a very quick check in. The rooms were very quiet, clean and well set out with the beds being extremely comfortable. The breakfast was perfect and there is a good selection of foods to choose from. I would definitely recommend and stay here again.
Mel
มกราคม 2568
I liked room the food was exceptionally good. Staff at restaurant are extremely welcoming. The reception team very quick to respond on my request on an internet issue i was facing. Though mistake at my end which i eventually corrected the staff from reception herself came down and sent a tech staff immediately when she could not resolve. Very attentive and positive minded staff at hotel.
Uma
กรกฎาคม 2567
Well who wouldn't be happy with a very yummy and welcoming warm cookie on arrival, but with Faith as our hostess on check in it was even better. She was so warm and friendly and couldn't help us enough. Such an easy process. Ahead a couple of hours and the staff at Happy hour in the bar were also outstanding, friendly and full of smiles. The open fire place on such a wintery night was the perfect location for our Friday drinks. Breakfast the next morning was everything we expected and again enjoyed right next to the open fire place, the late check out made a short staycation exceptional for us. Thank you to all the staff who really seem to enjoy their jobs and were the best customer service I think I have experienced since before COVID.
Tracy
กรกฎาคม 2567
Our room had a spectacular view overlooking the river, Flinders Street station and Southbank with the Arts Centre and the sporting precinct. The night lighting was beautiful, and we were tempted to sleep with the curtains open except for the cold. Such a perfect location for everything!
Sylvia
มิถุนายน 2567
I loved the view of Flinders Street station from my room. It was spectacular and great for people watching. It helps that my work are paying otherwise I wouldn't have coughed up the extra dollars myself to have a room with a view. The staff were excellent and the rooms are tastefully decorated. Breakfast buffet was small but quality. The best bit was that you fill out a request form for eggs your way and the staff bring it out. Much better than waiting in a queue for eggs.
Jaclyn
ธันวาคม 2567
All the staff were friendly and polite and nothing was too much trouble. We felt very welcome. The room much larger than expected (room 815) and was clean and the bed was comfy. Our room was also in a very quiet location so we had no traffic noise etc as our room was at the rear of the hotel (not an amazing view but we weren't in the room a lot and preferred the good nights sleep with no road/train noise). The breakfast was plentiful and we also appreciated the made to order fried or poached eggs or omelette option. Dinner in the restaurant was delicious as was the in room dining. We would stay here again and recommend to others as the location is close to everything - trains, trams, shops, parks, theatres, river etc (very handy to have a chemist next door and woollies a few doors down.
Diane
กันยายน 2566
Double Tree is by far my favourite property for our weekend getaway. The rooms are spacious and beds are so comfortable. Staff throughout are extremely friendly and helpful. Room service was a treat with restaurant quality meals arriving promptly. Best of all… checkout is 12pm which meant I didn’t feel like I was rushing out the door before my eyes could fully open.
Hannah
กรกฎาคม 2567
Directly opposite Flinders St overlooking the Yarra, just amazing. Rooms were very quiet and couldn't hear the trains or traffic below. Staff were beyond helpful and the foyer bar was a nice space to spend a few minutes before we headed out for the night. A perfect place for a short stay right in the heart of Melbourne.
Walker
มกราคม 2567
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